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Terms and Conditions

1. Acceptance of Terms

Welcome to CueAid. By accessing or using our website, mobile applications, or services (collectively, the "Services"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Services.

2. Content Usage and Restrictions

When you sign up for CueAid, including during any trial period, you agree to the following restrictions regarding our content:

  • You may not copy, download, share, distribute, or reproduce any content from CueAid, including questions, explanations, or study materials in any format.
  • You may not allow others to access your account or share your login credentials.
  • You may not use automated tools to scrape, collect, or extract content from our platform.
  • All content on CueAid is protected by copyright and intellectual property laws and is the exclusive property of CueAid.

Violation of these restrictions may result in immediate termination of your account without refund and potential legal action.

3. Educational Purpose and Disclaimer

CueAid is designed as a study tool to help you prepare for the USMLE exams. By using our platform, you acknowledge and agree that:

  • CueAid is intended to help you evaluate and improve your knowledge and test-taking skills.
  • Passing your exams is your individual responsibility and not the burden of CueAid.
  • CueAid does not guarantee specific exam scores or passing results.
  • Your success depends on multiple factors including your individual effort, study habits, and comprehensive preparation.

4. Data Collection and Privacy

To provide you with personalized features and analytics, CueAid collects and processes certain data:

  • We analyze your progress, including test sessions, questions answered, time spent, and performance metrics.
  • This data is stored securely in your user profile and is used to provide features such as progress tracking and personalized recommendations.
  • If you delete your account, all personal data will be permanently erased from our systems within 30 days.
  • We may retain anonymized, aggregated data for analytical purposes even after account deletion.

For more details on our data practices, please refer to our Privacy Policy.

5. Subscriptions and Payments

By subscribing to our premium services, you acknowledge and agree to the following terms:

  • All subscription fees are non-refundable, including if you choose not to use the platform during your premium period.
  • No refunds will be provided for unused subscription time once a subscription has expired.
  • You are responsible for maintaining your subscription status and managing auto-renewal settings.
  • CueAid reserves the right to modify subscription pricing with appropriate notice to users.

6. Medical Disclaimer

The content provided on CueAid is for educational purposes only and should never be used as a substitute for professional medical advice, diagnosis, or treatment. By using our platform, you acknowledge and agree that:

  • CueAid is not providing medical advice or clinical recommendations.
  • The information presented is for test preparation and educational purposes only.
  • You should always consult with qualified healthcare providers regarding any medical conditions or treatments.
  • CueAid is not responsible for any actions taken based on the content provided on our platform.

7. Limitation of Liability

To the maximum extent permitted by law, CueAid and its affiliates, officers, employees, agents, partners, and licensors shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages.
  • Any loss of profits, data, use, goodwill, or other intangible losses.
  • Any damages related to your access to or use of the platform, including any errors or omissions in content.
  • Any damages related to service interruptions, system failures, or unauthorized access to your account.

8. Termination

CueAid reserves the right to suspend or terminate your account at any time for violations of these Terms and Conditions or for any other reason at our sole discretion. Upon termination:

  • Your access to premium features will immediately cease.
  • No refunds will be provided for unused subscription time.
  • You remain bound by sections of these Terms that by their nature should survive termination.

9. Changes to Terms

CueAid reserves the right to modify these Terms and Conditions at any time. We will provide notice of significant changes through the platform or by email. Your continued use of CueAid after such modifications constitutes your acceptance of the updated Terms.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us at support@cueaid.com